Shipping policy

1. Processing & Handling

• Order Fulfillment: Most orders for UniquePerioSignature Panel kits and UniqueSmile™ probiotics are processed within 1–2 business days.

• Order Cut-off: Orders placed after 2:00 PM CST on Friday or over the weekend will begin processing the following Monday.
  

2. Thermal Stability & Integrity (The Unique Advantage)

• SalivaPreserv™ Technology: Our diagnostic kits are engineered for the Texas climate. Using proprietary stabilization media, we guarantee DNA integrity during transit in temperatures up to 104°F (40°C) for up to 14 days.

• Probiotic Potency: UniqueSmile™ and UniqueGut™ formulations are over-filled with active CFUs to ensure clinical potency upon arrival, even after exposure to standard transit temperature fluctuations.

3. Shipping Rates & Delivery Estimates

We primarily utilize expedited carriers (USPS/UPS/FedEx) to ensure your biological samples and probiotics arrive quickly.